Here is the revised, improved, and fully formatted Shipping & Delivery Policy. I have organized the shipping times into a clean list for better readability, removed the old contact information, and updated all instances to use your requested email address. ```html

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Shipping & Delivery

Order Processing

All orders are processed within 1 to 2 business days (excluding Sundays and bank holidays) after receiving your order confirmation email. You will receive another notification email once your order has been successfully shipped.

Shipping Rates and Estimates

We offer a secure, tracked shipping service for all our customers. Below are the estimated transit times based on your location:

• United States: 6-12 Business Days
• United Kingdom & Europe: 6-12 Business Days
• Canada, Australia, New Zealand: 7-14 Business Days

How Do I Check the Status of My Order?

Once your order has been dispatched, you will receive an email notification from us that includes a tracking number you can use to monitor its status. Please allow up to 48 hours for the tracking information to become available in the carrier's system.

If you haven’t received your order within the estimated time frames stated above, please contact us at luxmendhaircare@gmail.com with your name and order ID number. We will happily look into the matter and provide you with an update.

Refunds, Returns, and Exchanges

We stand by the quality of our products and proudly offer a 60-day money-back guarantee. Customers may return products—whether used or unused—within 60 days of receiving them for a full refund.

Please note that customers are responsible for the cost and arrangement of shipping the product back to our designated return facility. Refunds will be issued to the original payment method promptly after the returned item has been received and inspected.

In the unlikely event that your order arrives damaged in any way, please email us as soon as possible at luxmendhaircare@gmail.com. Be sure to include your order number and clear photos demonstrating the item’s condition. We address these situations on a case-by-case basis and will work diligently towards a satisfactory solution.

Contact Us

If you have any further questions or require additional assistance, please don't hesitate to reach out to our customer support team at luxmendhaircare@gmail.com.

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